Pre-purchase Inspection FAQ

Yes. We take time to go through the service book (if present with the vehicle) and any service invoices to determine the vehicle’s service history. We also check for any major service items that are coming up.

Yes. Our pre-purchase car inspections can be carried out almost anywhere. We can visit the seller’s home or work – most inspections are carried out in a driveway, a quiet road, or a car park.

Unfortunately, no. Green Bean Auto is a mobile service only.

All effort is made to locate and report on mechanical issues when carrying out a pre-purchase vehicle inspection. Green Bean Auto cannot be held accountable for any issues that arise following the inspection. For further details, please see our PPI T&Cs.

We can do this, although it is not common practice. We’d be happy to give you a ballpark figure for the repairs upon request. Please note, our quotes do not reflect that of other mechanical workshops.

Yes, we can. However, as we’re not accredited as motorcycle repairers, we will not be able to work on the motorcycle in any way. We also will not be in any position to road-test the vehicle. You may prefer to locate a motorcycle mechanic to inspect at first instance.

Yes. We carry out many inspections on trailers and caravans. Within our inspections, we’ll check the main structure for rust and accident damage. We’ll also check the likes of the brakes, suspension, tyres/wheels, and tow ball/hitch. However, we will not inspect the cabin, electronics, or plumbing on any caravans or campers.

If the vehicle is sold or you change your mind before the inspection, you’ll receive a full refund within 24 hours of the booking cancellation.

Although we love to say g’day, there’s no requirement for you to be onsite for the inspection. Most inspections we carry out are in the absence of the prospective buyer. However, you are more than welcome to attend if you wish.

No. All inspections are carried out with the seller’s prior consent, and they are welcome to attend. We carry out many inspections in the absence of the seller who arranges to provide us with the keys.

A computerised diagnostic check is carried out with a specialised portable computer. The computer plugs into the cars onboard computer, which allows our mechanics to look at the vehicle’s files to see if it has any current or past electrical issues. Vehicles built before the year 2000 may not have this connection port.
The test areas typically include the engine, transmission, brake system, air conditioning, and more.

Yes. Our inspections can include a PPSR check (personal property securities register) for an additional cost. You can also arrange a PPSR check yourself. Many third-party agencies can provide one for a small cost.

Either way, we recommend a PPSR. It will let you know if the car has been written off, stolen, has any water damage, or has finance owing on it (which you’ll be liable for after purchasing the car). A PPSR also provides the vehicle’s registration details.

Yes. We do this regularly. If you’re interested in a vehicle where there are multiple vehicles available, simply send us the lot number, ID or rego of the vehicle. We can also inspect multiple cars if you’re interested in more than one. Multiple inspections will incur an additional charge. 

All inspections are to be paid in full when the booking is made. Don’t worry, you’ll receive a full refund if you change your mind or if the vehicle sells before the inspection takes place.

*Please note we require a 24hrs cancellation notice if you change your mind to receive a full refund.

There is no ‘pass or fail’ included in our pre-purchase inspection reporting. Our condition reports are objective and will provide you with sufficient information to make an informed decision. It is your choice as the buyer to go ahead or pass up on the purchase.

Yes. You will not get a refund on the inspection if you chose to not purchase the vehicle. This is because we have already carried out the inspection and provided you with a condition report. This means Green Bean Auto has provided you as the consumer with a complete service.

Most second-hand vehicles present with at least a couple of faults. These can be anything from mild oil leaks to catastrophic engine issues. The number and severity of faults will generally allow the buyer to negotiate a better price on the car or pass on the purchase.

Our condition reports are highly objective, meaning we cannot advise you whether to purchase the car or not. We’ll present the facts in our reports and are happy to discuss a ballpark figure of how much repairs would cost. You will need to request a phone call for this level of follow-up. Please note, all workshops offer varied pricing for repair servicing and Green Bean Auto cannot be accountable for the quotes provided by other workshops.

In many cases, the fault/s are easily repairable and of no real concern. This allows you to negotiate a price reduction with the seller to offset the repair costs.

No. Although our inspections do take safety elements into account, they are not a state-issued roadworthy certificate.

Any vehicle currently registered in NSW has been approved for its safety inspection (pink slip). These are normally carried out by a workshop mechanic (onsite) just before a vehicle’s registration is due for renewal.

Yes. We are a fully insured and licenced automotive service provider. Whilst the vehicle is undergoing inspection, our insurance policy covers our mechanics’ handling and test driving the vehicle.

Had I bought that work van, the repair costs would’ve sunk into my new business

*Feedback from a recent pre-purchase inspection customer

What Our Customers Are Saying

Excellent
Based on 199 reviews
Peter Fraser
Peter Fraser
2024-04-18
Great workmanship, friendly service and good price. Luke went above and beyond and was VERY thorough. I booked Luke to replace a rocker cover gasket that was leaking oil. Not only did he fix it he identified an additional problem that I never noticed which would have been very costly if left undetected. Thank you Luke
Mimi Bloom
Mimi Bloom
2024-04-17
Not only is Luke a lovely person, but he offers an amazing service at a very reasonable price. So convenient to have the option of Luke coming to you, either at your place of work or at home, to sort out your car. We have used Green Bean Auto now three times in the last 6 months to service both our cars, and just today again to sort out an issue with my brakes. When I contacted him yesterday I was so impressed at how quickly Luke not only responded, but fitted me in the very next day. And he had looked at his notes from the prior service and therefore knew in advance what the issue was likely to be. Highly recommended, reliable and trustworthy mechanic. Thank you so much Luke!
Jye Hutchison
Jye Hutchison
2024-04-10
Extremely helpful and genuine service, went above and beyond expectations. Will be using for all my mechanical needs moving forward.
Damian
Damian
2024-04-06
My car had broken down 2 hrs from home so I was in a jam. My car was not able to be driven to a mechanic and I didn’t have time to wait for days for someone to fit me in. I rang Green Bean Auto to see if they could help. Luke answered my call straight away, diagnosed the issue over the phone, came out promptly with the required parts and fixed the car within 30 mins. Green Been Auto provides a friendly, professional service without any hidden costs or charges. Everything was quoted upfront and it could not have been an easier and more painless experience to get my car fixed. I would use Green Bean Auto again in a heartbeat and would happy recommend Luke to any friends and family. Thanks Luke!
Aidan Crosbie
Aidan Crosbie
2024-04-04
My experience with Luke from Green Bean Auto was incredible! I contacted him to help me with some suspension issues I was having and he was prompt and did an amazing job. I highly recommend Luke for any of your car servicing needs!
Tim Browne
Tim Browne
2024-04-03
Very personable, friendly, and extremely trustworthy! I really like how detailed and thorough this business is! Thank you so very much for the past few years, and as long as I live in the area, I will always be using you guys😀
Harry Ritz
Harry Ritz
2024-03-06
Luke was great to deal with - excellent service, good communication and trustworthy advice at a very fair price. Highly recommended.
anna garnock
anna garnock
2024-03-03
Like was such a friendly, personable mechanic, and his services were swift, professional, informative and real savoy priced. Green Bean Auto Mobile Mechanic is environmentally minded and seeks to adopt sustainable practice across their work. I’d highly recommend!
Brigid Rose
Brigid Rose
2024-02-29
I recently had Luke from Green Bean Auto conduct a pre-purchase vehicle inspection as I was purchasing a second-hand 4WD from interstate. I cannot express enough how satisfied I am with the outstanding service provided by this professional and reliable business. They were accommodating with scheduling, which was crucial for me as an interstate buyer. The mobile mechanic arrived at the location on time, equipped with all the necessary tools and expertise. The inspection itself was thorough and comprehensive. The mechanic took the time to meticulously examine every aspect of the 4WD providing me with over 50 photos and a detailed report afterward. What impressed me the most was the turnaround time and honesty – 48hrs since contacting Green Bean the inspection was complete, and report provided. They also didn't just highlight the positive aspects but also pointed out any potential issues, giving me a well-rounded view of the vehicle's condition. Furthermore, the mechanic was patient and willing to answer all my questions, providing valuable insights into the 4WD's maintenance history and future considerations. This level of customer service made me feel confident and informed about my purchase decision. Overall, I wholeheartedly recommend Green Bean for anyone in need of a pre-purchase inspection.
Joshua Sheinberg
Joshua Sheinberg
2024-02-01
Luke is an outstanding mechanic. He always goes above and beyond at a great price! He is someone with integrity and never ‘over charges’ like others can do. He has been my ‘go to’ mechanic for the past 12 months. Great bloke, Great work, Great service, Great price! Can’t recommend him enough!

There are many vehicles for sale on the used-car market. They differ in condition greatly. Are you confident you can tell the difference between something reliable and something untrustworthy?