Privacy Policy

Who we are

Green Bean Auto provides mobile pre-purchase vehicle inspections in Newcastle and Lake Macquarie, NSW. This policy explains how we handle personal information in line with the Australian Privacy Principles.

What we collect

When you book or enquire, we collect your name, phone number and email address, details of the vehicle, where it is located, the seller's contact details you provide, and any notes you add.

How we use it

We use this information to arrange and carry out your inspection, contact you and the seller about access, send your report and answer your questions. We do not sell your personal information.

Who we share it with

We share only what is needed to arrange the inspection, for example confirming a time with the seller or dealer. We use trusted service providers for email, form handling and website analytics.

Website analytics

Our website uses cookies and analytics to understand how visitors use it. You can disable cookies in your browser settings.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and keep it only as long as we need it.

Access and correction

You can ask to see or correct the personal information we hold about you by emailing info@greenbeanauto.com.au or calling 0402 960 188.

Complaints

If you have a privacy concern, contact us first and we'll respond within a reasonable time. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).